![]() Devices: NYU-owned and personally-owned devices.User: Faculty Staff Students Researchers.In that case, try using a computer that the company hasn’t configured. ![]() If that’s the case, you might not even get the chance NOT to log in to that tenant from a computer configured by the company. Some companies may configure employee computers to automate your login to their tenant or to keep you logged in.You could use an “in-private” session of the same browser (Edge), or a different browser entirely to log into BU’s tenant. E.g., if you log in to your (non-BU) school or workplace tenant using Edge, you cannot use that same browser session to log in to BU’s tenant. If you are using Microsoft 365 in more than one tenant, you must take special care to keep the logins completely separate.If you're off campus and having trouble (e.g., if the bar at the top of the page doesn't display correctly), it's worth trying the VPN to see if that resolves your issue.ĭo you use an account in another Microsoft 365 tenant, e.g., at another school or workplace? However, we have seen a few cases where a individual's router firmware was not up to date and connecting through the VPN resolved the issue. You should not need to use Boston University's Virtual Private Network (VPN) in conjunction with Microsoft 365 when connecting from outside the campus network.If you are a SharePoint site administrator, you may also find that Edge works best on some administrative menus. As a general rule, it's always a good idea to try a different browser and even a different computer if you're having trouble. If this is your first time logging in to Microsoft 365, you may want to use Firefox or Safari rather than Chrome or Edge, as occasionally we have seen problems with account initialization when using Chrome or Edge for the very first login. While you should be able to use any browser for most common functions in Microsoft 365, there are some exceptions. ![]()
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